Furniture Protection Plan

Accidents happen.

You invest your time and money into bringing home the perfect furniture. Don’t let a mishap ruin that investment.

Add the Complete Simplicity Plan to your order to cover the cost of replacement in case your furniture gets accidentally damaged. Keep life’s little mishaps from becoming big problems.

Overview

Complete Simplicity is a five-year furniture protection plan that covers accidental from furniture handling up to $20,000. It is only valid for new furniture that was purchased at the same time as this protection plan. Some highlights of the coverage are listed below, please refer to a copy of the contract provided by your sales rep for full terms & conditions.

Coverage Tiers

TIER 1 – $119 Covers the cost of replacing furniture up to $999
TIER 2 – $199 Covers the cost of replacing furniture up to $2999
TIER 3 – $259 Covers the cost of replacing furniture up to $4999
TIER 4 – $359 Covers the cost of replacing furniture up to $6999

5 Year Full Replacement Coverage

Fabric & Leather Coverage

  • All stains
  • Punctures, rips, cuts or tears from a specific incident
  • Seams and stitches from a specific incident
  • Cigarette burn from a specific incident
  • Power components (up to four motors)
  • Pet damages

Wood Coverage

  • Stains from food
  • Water ring from beverages
  • Scratch, gouge, or chip from a specific incident
  • Cigarette burns or heat marks from hot dinner plates
  • Warping, lifting, or bubbling of the veneer/finish from food and beverages
  • Chips, scratches, or breakage of the glass or mirrors
  • Loss of silvering on mirrors
  • Failure of electrical components in wall units or cabinets
  • Pet damage

10 Year Adjustable Base Coverage

  • Breakage of steel frames
  • Breakage of welds
  • Mechanisms (such as reclining, heating, and vibrating)
  • Failure of electrical components (motors, wiring, remote operation devices, and wands)

What is not covered

  • Any damage not listed above
  • Accumulation of stains, damage, soil buildup, that occurs from repeated routine use rather than a specific incident
  • Intentional damage, neglect, or abuse
  • Infestation
  • Odor
  • Stains or damage to “X” cleaning code fabrics and non-colorfast fabrics
  • Commercial use (such as hotel, daycare, office)
  • Piling or density concerns
  • Other exclusions as listed in the full terms and conditions of the contract itself